By The Functionary

REVA Agent

REVA Agent is The Functionary's internal Revenue Cycle Management (RCM) platform. It validates medical claims against payer rules and the standard operating procedures our operations team maintains in Google Drive.

What REVA Agent does

A single tool for our billing operations team to review and validate claims.

Claim validation

Checks medical claims against CPT, ICD-10, NCCI, modifier, and payer-specific edit rules before they are submitted.

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Playbook sync

Keeps our billing playbooks and standard operating procedures in sync from a designated Google Drive folder.

Unified queue

Routes, prioritizes, and tracks claim tasks so our operations team resolves denials and rejections faster.

How REVA Agent uses Google data

REVA Agent connects to Google Drive so our operations team's playbooks stay current inside the tool.

  1. Read-only access. An administrator authorizes REVA Agent with the drive.readonly scope. The app can read files; it can never create, edit, move, or delete anything in Drive.
  2. One designated folder. The app syncs documents from a single Google Drive folder that our team explicitly configures — our billing playbooks and SOPs.
  3. Purpose. Those documents give REVA Agent the up-to-date procedures it uses to validate claims. The content is used only inside The Functionary's RCM platform.
  4. No selling or sharing. Google user data is never sold, transferred to third parties for advertising, or used for any purpose beyond providing this feature.

Read the full details in our Privacy Policy, including our compliance with the Google API Services User Data Policy and its Limited Use requirements.